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Customer Reviews

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All Reviews Rating

4.64

★★★★★

1,466 Reviews

This is the way car buying should always be!  Following a horrid experience attempting to purchase a vehicle at Nissan of Portland, I started communicating with the sales team at Chuck Colvin Nissan/Ford on the potential purchase of one of their 2023 Nissan Leafs.  Right out of the gate, David Collins offered a fantastic price.  When I mentioned that another dealership had come in below David’s offer, Rich Germunson, Chuck Colvin’s General Sales Manager, not only was able to match it, but beat it by nearly $100.  Considering the fact that everyone I spoke with at Chuck Colvin was super responsive and straightforward, I really preferred to purchase from them, so the fact that they were also the lowest offer was the cherry on top.  David was out for the holidays when we got ready to make a decision, so he handed us over to Tim Richardson who sent over a quote with all of the final numbers so there were no surprises.  Tim treated us like absolute gold from arrival until we drove off the lot in our new vehicle about 2 hours later.  Once we were handed off to their Finance Manager, Sean Frith, there were absolutely no games, no attempts to upsell, and he was as pleasant as can be (which was a nice change from past dealerships we’ve worked with).  Chuck Colvin prides itself on being family owned and run, and it really does show.  Tim did a wonderful job of showing us the ins and outs of our vehicle and the dealership itself, and welcomed us into the Chuck Colvin family... a family we are happy to now call our own.  I can’t say enough about the incredible experience we had.  It was by far our best auto purchasing experience, and they now have a customer for life.
Fast and easy car buying experience thank-you Dave Jason and Bill for making it so easy. .
Went above and beyond - Thank you!
When I walked in the door, the lady greeted me in a friendly manner. She checked on the computer to see what work was to be done. Then she walked me to the waiting area. I waited a reasonable amount of time. Then she came to give me the paperwork, explain future work to be done and the key. The vehicle was parked outside the waiting room door. Great customer service!!!
Everyone that worked with me was super nice and patient with my car situation and went above and beyond to make sure I got a vehicle with my needs thank you
I had an electrical issue with my F150 while traveling through Oregon. All the folks I dealt with at Colvin were incredibly helpful. If they treat a customer they know they will never see again this well I can only imagine the care and attention they give to their regular customers. I wish my home dealer in Georgia was half as good
2 auto purchase. from here and we are very pleased
Purchasing a new vehicle at Chuck Colvin Ford was a most pleasant experience. From an initial phone call to driving off the lot with a new Ford Maverick was easy, stress- free and accomplished with the help of a friendly staff. Sales agent ( David Collins) sales manager and business manager went the extra mile to provide a no-pressure environment in which I felt very comfortable. I would not hesitate to recommend Chuck Colson Ford to anyone considering a new vehicle. Peter Cadigan
The very best car buying experience I have ever had! David Collins and Andres Esparza both helped me on the sales side. Totally professional!! Sales manager Rick Germunson found the exact car I wanted 250 miles away and had it here the next day. Price was right….highest degree of integrity…in short, I trust this sales staff implicitly.
In all sincerity, thank you to Rod & the Colvin team. I moved to Oregon from Ohio & experienced car trouble before I left & had to drive a rental out. I've worked with the same salesman for 20yrs so this was an experience out of my comfort zone. The team was kind, jovial, knowledgeable, & very understanding that I was also experiencing a health event but had to act as my rental agreement was ending. I love my Rogue (already went to the beach) & wouldn't hesitate to send a friend to Colvin.
Easy process for my truck
Bought my 2021 Nissan Rogue from salesman David Collins with help from Dave Hoover. I love it, just what I’ve always wanted. I like how the vehicles are certified 7 year or 100,000 miles warranty, so you know your getting a good rig. Thanks guys, you made my day.
Chris was very helpful. He explained everything really well.
My negative feedback is not a reflection of this dealer's service dept. My experience with the service writer and the mechanic was great. They did their best to resolve my issue. They failed because of Nissan's implementation of Adaptive Cruise Control. I had to move the front sensor for ACC to accommodate a Warn winch. The new location will only temporarily hold a calibration then errors out. Currently I have neither adaptive nor normal cruise control. Nissan needs to fix this.
They provides great service with a smile!
Treated very well by staff. Work was done as expected.
Great people, very helpful and funny. David Collins and David Hoovey really helped me out.
Rashad was great! Worked with me as well as the GM. I also had an appointment to get to and they prioritized getting everything finalized quickly. Easiest car buying experience I’ve ever had.
Always easy to schedule the service and they do a Great job.
Rashad was amazing! Kind, courteous, knowledgeable, it was a pleasure to deal with him.

Google Rating

4.70

★★★★★

1,222 Reviews

Went above and beyond - Thank you!
When I walked in the door, the lady greeted me in a friendly manner. She checked on the computer to see what work was to be done. Then she walked me to the waiting area. I waited a reasonable amount of time. Then she came to give me the paperwork, explain future work to be done and the key. The vehicle was parked outside the waiting room door. Great customer service!!!
Everyone that worked with me was super nice and patient with my car situation and went above and beyond to make sure I got a vehicle with my needs thank you
I had an electrical issue with my F150 while traveling through Oregon. All the folks I dealt with at Colvin were incredibly helpful. If they treat a customer they know they will never see again this well I can only imagine the care and attention they give to their regular customers. I wish my home dealer in Georgia was half as good
2 auto purchase. from here and we are very pleased
Purchasing a new vehicle at Chuck Colvin Ford was a most pleasant experience. From an initial phone call to driving off the lot with a new Ford Maverick was easy, stress- free and accomplished with the help of a friendly staff. Sales agent ( David Collins) sales manager and business manager went the extra mile to provide a no-pressure environment in which I felt very comfortable. I would not hesitate to recommend Chuck Colson Ford to anyone considering a new vehicle. Peter Cadigan
The very best car buying experience I have ever had! David Collins and Andres Esparza both helped me on the sales side. Totally professional!! Sales manager Rick Germunson found the exact car I wanted 250 miles away and had it here the next day. Price was right….highest degree of integrity…in short, I trust this sales staff implicitly.
In all sincerity, thank you to Rod & the Colvin team. I moved to Oregon from Ohio & experienced car trouble before I left & had to drive a rental out. I've worked with the same salesman for 20yrs so this was an experience out of my comfort zone. The team was kind, jovial, knowledgeable, & very understanding that I was also experiencing a health event but had to act as my rental agreement was ending. I love my Rogue (already went to the beach) & wouldn't hesitate to send a friend to Colvin.
Easy process for my truck
Bought my 2021 Nissan Rogue from salesman David Collins with help from Dave Hoover. I love it, just what I’ve always wanted. I like how the vehicles are certified 7 year or 100,000 miles warranty, so you know your getting a good rig. Thanks guys, you made my day.
Chris was very helpful. He explained everything really well.
My negative feedback is not a reflection of this dealer's service dept. My experience with the service writer and the mechanic was great. They did their best to resolve my issue. They failed because of Nissan's implementation of Adaptive Cruise Control. I had to move the front sensor for ACC to accommodate a Warn winch. The new location will only temporarily hold a calibration then errors out. Currently I have neither adaptive nor normal cruise control. Nissan needs to fix this.
They provides great service with a smile!
Treated very well by staff. Work was done as expected.
Great people, very helpful and funny. David Collins and David Hoovey really helped me out.
Rashad was great! Worked with me as well as the GM. I also had an appointment to get to and they prioritized getting everything finalized quickly. Easiest car buying experience I’ve ever had.
Always easy to schedule the service and they do a Great job.
Rashad was amazing! Kind, courteous, knowledgeable, it was a pleasure to deal with him.
I was in the market for a car. I wanted an EV and did some research prior to going to the dealership. I have purchased all of my vehicles through Chuck Colvin previously. One of my neighbors is a salesman at the dealership so the process of finding my new car (first ever purchased new) was seamless and painless as we had talked about what I was seeking. I am appreciative of my neighbor, Jim, and love the car!
have purchased cars here for years, great customer service.

Facebook Rating

4.49

★★★★☆

71 Reviews

Thank you Chuck Collision Ford! my car locked with my keys in it and they sent someone to unlock my car!!

Yelp Rating

This is the way car buying should always be!  Following a horrid experience attempting to purchase a vehicle at Nissan of Portland, I started communicating with the sales team at Chuck Colvin Nissan/Ford on the potential purchase of one of their 2023 Nissan Leafs.  Right out of the gate, David Collins offered a fantastic price.  When I mentioned that another dealership had come in below David’s offer, Rich Germunson, Chuck Colvin’s General Sales Manager, not only was able to match it, but beat it by nearly $100.  Considering the fact that everyone I spoke with at Chuck Colvin was super responsive and straightforward, I really preferred to purchase from them, so the fact that they were also the lowest offer was the cherry on top.  David was out for the holidays when we got ready to make a decision, so he handed us over to Tim Richardson who sent over a quote with all of the final numbers so there were no surprises.  Tim treated us like absolute gold from arrival until we drove off the lot in our new vehicle about 2 hours later.  Once we were handed off to their Finance Manager, Sean Frith, there were absolutely no games, no attempts to upsell, and he was as pleasant as can be (which was a nice change from past dealerships we’ve worked with).  Chuck Colvin prides itself on being family owned and run, and it really does show.  Tim did a wonderful job of showing us the ins and outs of our vehicle and the dealership itself, and welcomed us into the Chuck Colvin family... a family we are happy to now call our own.  I can’t say enough about the incredible experience we had.  It was by far our best auto purchasing experience, and they now have a customer for life.

DealerRater Rating

3.42

★★★☆☆

13 Reviews

Fast and easy car buying experience thank-you Dave Jason and Bill for making it so easy. .
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